TERMS & CONDITIONS
Last updated: May 2025
Welcome to Leila D’Ambrosio.
By using this website and placing an order, you agree to the following terms and conditions.
Products
All products are handmade and may be made to order.
Because each piece is handcrafted, slight variations in color, texture, or finish may occur. These are part of the uniqueness of each item and are not considered defects.
Pricing
All prices are listed in EUR (€) unless otherwise stated.
Prices may be updated at any time without prior notice.
Orders
Once an order is placed, you will receive an order confirmation by email.
We reserve the right to refuse or cancel any order in case of pricing errors, suspected fraud, or product unavailability.
Production & Shipping
As many items are made to order, production time may apply before shipping.
Estimated shipping times are provided for guidance only and may vary depending on destination or courier delays.
We are not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.
Returns & Refunds
Customers may request a return within 14 days of receiving their order, provided the item is unused, in original condition, and returned in original packaging where possible.
Customers are responsible for return shipping costs.
Refunds will be processed after the returned item has been received and inspected.
Original shipping costs are non-refundable unless the item is faulty or incorrect.
Custom / Personalized Orders
Custom or personalized items may not be eligible for return unless they arrive damaged or faulty.
Intellectual Property
All content on this website, including images, branding, designs, and text, belongs to Leila D’Ambrosio and may not be copied, reproduced, or used without permission.
Privacy
Please review our Privacy Policy for information on how we collect and use your personal data.
Governing Law
These terms are governed by the laws of Spain.
Contact
For any questions, please contact: